Carmel Heart Ring

Shipping Times

Location	Shipping Times
United States	8-15 days
France	8-15 days
United Kingdom	8-15 days
Canada	8-15 days
Norway	10-25 days
Italy	10-25 days
Belgium	10-28 days
Spain, Germany, Australia	8-15 days
Other Countries	15-28 days

 

Returns

We want to ensure that you are completely satisfied with your purchase from our site. If for any reason you are not satisfied with your order, you may return it within 7 days of the purchase date for a refund or exchange.

To initiate a return, please contact us via email with your order number and reason for the return. We will provide you with instructions on how to return your item. Please note that the item must be unused and in its original packaging to be eligible for a return.

Once we receive your returned item, we will inspect it and issue a refund or exchange within 3-5 business days. Please note that shipping and handling fees are non-refundable, and you will be responsible for return shipping costs.

We take our customers' satisfaction seriously and will do our best to make sure you are completely satisfied with your purchase. If you have any questions or concerns, please do not hesitate to contact us.

Please avoid contact with moisture for plated jewelry. Apply lotions, sprays and perfumes before putting on jewelry. Take off jewelry before exercise and bed. Keeping your jewelry as dry as possible will help prolong the nature of its color and shine. Store your jewelry when dry only. To clean jewelry, gently use a soft cloth to wipe off any residue. Our Stainless Steel collection is tarnish free. Please treat your jewelry with care.